2. If you have nothing nice to say, don’t say anything
We’ve all seen rude, hateful comments on posts and articles online. Let’s be real: those don’t add anything to the discussion in the slightest. What’s worse is some people enjoy being as insulting as possible (also called ‘trolling’) just to provoke a reaction from the victim, which further fuels the fire.
As Thumper’s mother taught him, “if you can’t say something nice, don’t say anything at all”. You can make your points respectfully and constructively instead of pouring unnecessary hate and scorn onto others, especially when there are so many sensitive issues that could trigger conflict.
This applies even if you’re the victim; keep your cool and if you must respond, reply calmly. Most trolls stop fairly quickly once they realise they aren’t getting the dramatic response they want.