Like copper phone lines, fibre optic cables can either be laid underground in ducts or strung across utility poles. However, both methods come with their own challenges.
1. Stringing fibre across utility poles
In theory, we could plant our own poles. In practice, that’s easier said than done.
Electricity and telephone poles from Tenaga Nasional (TNB) and Telekom Malaysia (TM) already take up too much space along the streets. We haven’t been able to get access to their poles and there isn’t room to add ours in order to serve landed areas.
Additionally, town councils consider poles an eyesore and we simply can’t get approval from them to plant more.
We don’t want to rent TM’s existing network as we wouldn’t be able to control quality and speed. Our 100% fibre broadband network runs purely on our own infrastructure and so does our submarine cable network, which connects to the global Internet across four continents. We believe that’s what sets us apart.
2. Laying new ducts and fibre
A lot of work is involved in laying fibre underground. We would have to dig up the road, lay the fibre and duct and cover it up again.
Because of the scope of work involved and the disruption it causes to residents, such as noise and traffic, the approval process from town councils and resident’s associations is much lengthier.